We offer a full refund of the product price within 30
days of the date of purchase. If you are not 100% satisfied with your purchase of a
Shared Hosting, Web Hosting, cPanel Hosting, or Reseller Hosting plan at the regular
price, you can return it and get your money back.
Trial Orders vs. Regular Orders
We want you to feel confident about your decision before entering a long term commitment. That’s why
we offer an optional trial for just ₹49 (INR) or $1 (USD) for your first month – full
access to the same hosting environment so you can test performance, support and features at a minimal cost.
Since the trial is already offered as a low-risk way to try our service, trial orders
are non-refundable . It’s like a small one-time fee to get all the first-hand experience
without the need to go through another refund process down the line.
If you buy at the regular price instead, your order is protected by our
30-day money-back guarantee. Not pleased? If you ask for a refund within 30 days,
we'll refund your payment. No questions asked. Buy at regular rate with complete peace of
mind or try us at ₹49 / $1
Please note: The money-back guarantee is valid once only per product category
on any one regular order. In case you have already ordered several trial orders or bought several
similar hosting plans in the same category, we will not refund any further orders, as we do this in
order to keep the trial offer and to guarantee fairness for every customer.
30-Day Window
Cancellation request must be made within 30 days of your original
purchase date.
Easy Process
Simply open a ticket from your account on our website to initiate the
refund process.
Processing Time
Allow 5-7 working days for the amount to be reflected in your original
payment method.
Exceptions to the Refund Policy
For eligible Shared, Web, cPanel, and Reseller Hosting plans purchased at the regular price, you can
take advantage of the money-back guarantee only once per product category. Refunds
will not be granted if you have ordered multiple trial products, purchased several
similar plans in the same category, or if your account falls into any of the following scenarios:
Mass Mailing
Account used for unsolicited or mass mailing activities.
Nulled
Scripts
Account suspended due to usage of nulled, pirated scripts or
malware.
Spam
Reports
Account suspended due to confirmed spam reports or network abuse.
Prohibited Services
Platform used to host VPN, Proxy servers
Multiple Trial Orders
More than one trial order placed,
whether across the same or different hosting plans.
Similar Product Orders
Multiple similar hosting plans ordered
within the same product category—only one regular order qualifies for a refund.
Trial Abuse
Continuous ordering of trial products
from
newly created accounts.
Gambling
Sites
Accounts related to gaming, gambling,
betting, or lottery sites.
